He asks her questions about what she would do if it were her restaurant. Time for a break, Rick heads outside with Joyce for a burger. On to his next task, now it’s the drive-thru window and he is having a hard time because the equipment is so old that he can’t hear them. Joyce watches Rick, she finds that he is as stiff as a milkshake. After a few minutes she tells Rick to fly solo at the window. She tells him from the start that she sells hospitality, not burgers and fries. Rick is now off to another franchise, he meets with Joyce. He goes on to tell them that it is his fault that they didn’t get trained, he puts a call into his head office to get them trained. Rick takes everyone outside and he tells them the truth, the employees are worried that they are losing their jobs. Rick is so disappointed he returns to the restaurant and has the manager tell everyone that the restaurant is closing down. Rick has had enough, he tells the manager that he is the CEO of the company and he is shutting the restaurant down. He tells Rick that he has to speak to “them” like that because they won’t listen to him. Rick calls out the manager, Stevens and asks him why he is so disrespectful. Rick wants him to confront the manager and he breaks down because he is afraid to say something cause he will lose his job and not be able to support his mother. Rick is upset that Todd is taking crap from the manager and Todd agrees that it makes him feel like crap. While working on the fry station, Todd was not using the equipment properly and the general manager kept barking orders, he went as far as telling Todd that he was going to take him outside and beat him up. Todd confesses that he has trained him self, he tells Rick that he always wanted to be a chef and works to support his mother. ![]() He first meets Todd to get trained on the grill and the fry station. He will be posing as Alex Garcia and he is a contestant on the show “Second Chances”. There are 800 restaurants today and would like to expand to 1000. He is married for 20 years and has two children. His family started a pharmacy and that is where he got his love of business. He was bullied as a child, but stood up for himself. He originally comes from Cuba and anything less than right, is a failure. He loves the business he is in and he hates to lose. Before coming on board, he worked for Burger King. Overseeing 20,000 employees is Rick Silva. RECAP: President and Ceo of Checker’s & Rally’s will be working on the front lines and first time ever, a boss is going to be forced to do something drastic. While you wait for the show – check out the sneak peek video HERE tonight’s episode and let us know what you think of the season so far! So don’t forget to come back and refresh your screen often for live updates. The show airs tonight at 8pm on CBS and we will be live blogging all the details. On tonight’s show Rick Silva, President and CEO of Checkers & Rally’s, one of the nation’s largest fast food chains, serving more than two million hamburgers a week, travels to the front lines of his industry, where he’s forced to make a drastic decision regarding one of his restaurants. ![]() If you missed the episode you can read our official recap here! On last week’s episode celled “ Kendall-Jackson Wine Estates”– Rick Tigner, President of Kendall- Jackson Wine Estates, causes a shutdown when he struggles to maintain pace on a bottling line, and is shocked by comments made by a delivery driver. ![]() A whole new episode of the two-time Emmy Award-nominated reality series Undercover Boss returns for its forth episode tonight called “Checkers & Rally’s.” Stay tuned as we live blog the episode with all the up-to-the-minute details.
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